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Are you an organization looking to participate in East Texas Giving Day? Do you have a board member who wants more information about the giving event? Please take a moment to read through our frequently asked questions below.
General
What is East Texas Giving Day?
When is East Texas Giving Day?
Where is East Texas Giving Day?
How does the giving day work?
Can Nonprofits host their own special event on Giving Day?
How can I find out more about East Texas Communities Foundation?
Does the East Texas Communities Foundation endorse each participating organization's mission and programs?
How much money does ETCF make on East Texas Giving Day?
Participation
What organizations are eligible to participate?
Why should my nonprofit participate?
Does my organization need to have 501(c)(3) status to participate?
When can I register my organization?
How do I register my organization to participate?
Do I need to register again even if I participated in a prior year?
Is there a fee to register?
Profile and Platform
How do I access my organization dashboard?
I logged into my account but I cannot access the fundraising features. How do I fix this?
How do I customize my organization's profile page?
How do I make changes to my organization's donation form?
How do I share my organization's profile page?
Can more than one person claim administrative access to our organization's page?
Can I edit one of my peer-to-peer fundraiser's individual fundraising page?
What is Mightycause?
How do I contact Mightycause for platform support?
Donors and Donations
When are donations accepted?
Is there a donation minimum?
Are donations tax-deductible?
What types of donations are accepted?
How much of each donation will go to our organization?
How can my organization access its donor data?
A donor is requesting a copy of their donation receipt. Where can I find that to send to them?
Do I need to issue a tax receipt to my donors?
How and when will my organization receive our donations?
Can my organization encourage donations by giving away prizes or free gifts?
Can staff, volunteers, and board members donate to the organization they are associated with?
Will donations be for unrestricted purposes?
Still have questions?
You can reach Holly McFarlin at hmcfarlin@etcf.org, 903-533-0208 or toll-free at 866-533-3823.